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Start billing after
2023-05-29
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The following explains how to grant all prepaid or offer sessions a certain amount of free time (in minutes) when they convert to a member account.
- This feature allows prepaid session clients to preserve their balance while converting to a member through the client interface by giving them an X number of free minutes (Figure 1).
Figure 1
- If using the customer's balance: The displayed time will be the remaining balance time + the free time set in "Start Billing After".
- If using an offer: The displayed time will be the remaining offer time + the free time set in "Start Billing After".
- Example 1: If "Start Billing" is set to 3 minutes and a 60-minute prepaid session begins, the following will happen:
If the customer creates an account within 3 minutes or less on the client side, the system will auto check out after submission.
The customer must then log in again using their new credentials.
On their new member account, they will still have the full 60 minutes available.
- Example 2 : If "Start Billing" is set to 3 minutes and a 60-minute prepaid session begins, the following will happen:
If the customer creates an account after 5 minutes, the system will auto check out after submission.
The customer must then log in again using their new credentials.
Since billing started after 3 minutes, the customer will have 58 minutes left on their new member account.
- This also applies if the "start an offer session" option is selected and a guest converts to a member in less than 3 minutes. The time will be preserved on his offer's time.