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Offers and balance
2024-06-09
offer, balance, members
how member accounts prioritize balances, offers, and bonuses for covering costs based on their availability and validity periods.
- For member accounts that have only a balance, the balance will be used to cover costs according to the applicable pricing structure.
- For member accounts that have only an offer, the offer will be applied without any special requirements. This offer is valid all week and at any time.
- For member accounts that have both a balance and an offer, the offer will be applied first. Once the offer period ends, the account will automatically switch to using the balance to cover costs.
- For member accounts that have both a balance and a bonus, the balance will be applied first. Once the balance is depleted, the account will switch to using the bonus amount to cover costs.
- For member accounts that have both an bonus and offer (with time valid times) , the offer will be applied first. For example, if an offer is valid from 00:00 to 18:05 and a member buys this offer at 18:00 and also tops up some bonus, the member session will start with the offer. Once the time passes 18:05 (e.g at 18:06), the account will switch from using the offer to using the bonus to cover costs.
- If a member's offer valid time has not started yet and the member account has a bonus, the bonus will be used until the offer starts. Additionally, if there is a gap between the valid times of different offers, the bonus will be used during that period as well.